Based in HK, China: Your Trusted Wholesaler & Distributor of Branded Perfumes, Skin Care and Cosmetics.
HOTOP is a trading group founded in 2018, base in Hong Kong.
We focus on perfume, makeup, skincare and work with global partners.
With the rapid rising demand in China, we grow fast alongside our industry partners.
Today, we have became a well-known and reliable key player in the sector of cross border e-commerce distribution, global distribution and closeout service for branded goods.
Q: Are your products 100% authentic?
A: All products are 100% authentic original goods. We support batch code verification, retail store comparison and third-party inspection. No fakes, replicas, or tampered products.
Q: Are batch codes intact? Any cut codes or relabeled items?
A: Most products come with original box, sealed packaging and intact batch codes. No cut codes, repacked or relabeled items. Condition will be fully confirmed before order.
Q: Are these expired or near-expiry products?
A: We supply fresh and current production batches. Near-expiry items will be clearly marked and priced separately. No expired or hidden short-shelf-life goods.
Q: What documents do you provide for customs clearance?
A: We provide full standard export documents including Commercial Invoice, Packing List, Bill of Lading / Air Waybill, MSDS, and shipping identification for dangerous goods when required.
Q: Can products clear customs smoothly in US, CA, UK, SG?
A: Products are genuine international retail items eligible for export. Importer is responsible for local cosmetics regulations, import permits, customs declaration and duties.
Q: What is your MOQ? Can we mix brands?
A: Mixed orders are welcome. MOQ varies by brand and item; exact details will be listed in the quotation.
Q: What are your price terms?
A: Our standard terms are EXW / FOB. Price excludes international freight, destination duties, taxes and clearance fees.
Q: How do you pack for international shipping?
A: Original retail box + export carton + bubble wrap + shockproof filling to minimize damage, leakage and crushing during transit.
Q: Can we get free samples?
A: Free samples are not available for full-size luxury beauty products. Small trial orders are acceptable to verify quality.
Q: Can you provide batch photos and real pictures?
A: Yes, we provide batch numbers, detailed real photos and packing video before shipment for your confirmation.
Q: What payment methods do you accept?
A: We accept T/T bank transfer. Standard term: deposit + balance before shipment.
Q: Can we pay against BL or use L/C?
A: For established large-volume partners, payment against BL or L/C may be considered after mutual evaluation. New customers follow deposit + full balance before shipment.
Q: How soon can you ship after payment?
A: In-stock items ship within 1–3 working days after payment is received.
Q: Can you arrange shipping to US, CA, UK, SG?
A: We can assist with sea, air and express shipping arrangements. Freight cost is calculated based on weight, volume and destination.
Q: Can perfume, nail polish, spray be shipped by air?
A: Yes, we ship under standard dangerous goods (DG) procedures with complete documentation to comply with airline regulations.
Q: Who handles customs clearance and duty?
A: Buyer is fully responsible for customs clearance, import duties, taxes and compliance with local regulations in USA, Canada, UK and Singapore.
Q: What if shipment is held by customs?
A: We provide all necessary export documents. Any issues caused by local import laws or regulations shall be handled by the buyer.
Q: What if items arrive damaged or leaking?
A: We record packing videos before shipment. Please submit photo or video proof within 24 hours after delivery. We will assist in filing a claim with the logistics carrier.
Q: What if products are incorrect or inauthentic?
A: If verified as our responsibility, we will arrange replacement or refund accordingly.
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